Unimarket Returns & Refunds
At Unimarket, we strive to ensure the freshness and quality of every product; however, if you are not satisfied with your purchase, you may request a return within 7 days of delivery for non-perishable items. Please note that for food safety reasons, perishable goods can only be returned if they arrive damaged or spoiled.
Initiate Your Request
Log into your Unimarket account and select the 'Order History' section to submit a return request for the specific items.
Quality Verification
Upload clear photos of the product and packaging, especially if the item arrived damaged or is past its expiration date.
Package and Ship
Once approved, securely pack the items in their original packaging and use the provided prepaid shipping label to send them back to our warehouse.
Receive Your Refund
After our team inspects the returned goods, a refund will be processed to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing